With this store doing over 4,000 repair orders a month we definitely needed help with scheduling our clients appointments.
Immediately from the beginning of our business relationship with Traver Connect we noticed a positive change due to fewer phone calls coming into the service drive.
The impact was obvious: our service drive consultants were now spending less time on the phone and more time with our clients and consequently we are seeing measurable results.
The impact of Traver Connect scheduling our appointments and in the manner in which their staff recommends services due on vehicles is consistent. As a result of their approach to each call, weâ€™ve already had the largest customer pay month ever. And that was our very first month of doing business together!
Thank you Traver Connect!
Service Director · Rick Case Hyundai · Davie, FL