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Insights on Sales and Service BDCs plus Traver Connect in the news

Read our blogs and watch our latest videos for a glimpse of the expertise that we deliver to automobile dealerships nationwide.

Strategic Plan for Successful BDC Staffing

By Karen Rust, Accounts Director Traver Connect Staffing your BDC requires a strategic plan to be successful.  When you begin to recru...

The “Evidence” is Overwhelming: A Simple Retention Roadmap

By John Traver, CEO, Traver Connect It’s a word that is tossed around often and much, but “retention” is still “THE word”. How...

Here Are 5 Ways to Ensure Maximum Success for Your Service BDCs

  Let us start with this famous Thomas Edison quote: “Opportunity is missed by most people because it is dressed in overalls and l...

The Customer

Without a doubt, the modern Dealership needs to adapt to the tech-savvy customer who is digitally connected. These same customers rely on wo...