Traver Connect | Campaigns
Traver Connect provides Service BDC Solutions, designed for nearly every OEM brand to support and help Dealers by #CatchTheCall, #LoadTheShop, and #RemedyTheRecall
Traver Connect, Service BDC Solution, Catch the Call, Load the Shop, Backstop Assist Service BDC, Resque Service BDC, Answer All Service Calls, Free up service advisors, increase ROs service, OEM Branded Emails & Appointment Setting for Service Visits. Recalls. CSI. SOP, Outbound Calls & Emails Program. Robust Retention Process. Automated Tracking, BDC Support for Peak Hours & Missed Calls to Reduce Hold Times & FreeUp Advisors, Make Outbound Calls & Send OEM Branded Emails, Follow up on Service Visits, BDC Support for Peak Hours, missed calls to reduce hold times and free up service advisors
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LET US CHASE APPOINTMENTS

CAMPAIGNS

Schedule Demo

Open Recalls

Poll DMS

Active/Inactive

VINs

SMS/EMAIL

Track RO

Let us chase appointments and drive your revenue.

How we do this is our secret sauce. Sort of a land, sea and air approach using email, phone calls and text messaging where appropriate with unique dedicated phone tracking numbers to measure the response. Also, because we do not always reach the intended party we have a dedicated team to receive the callbacks with screen pop technology where the customer can get their question answered and appointment booked. We  measure it all, right down to the return on investment which averages 3.7x!

REASON #1

“Turn On” Campaign Manager™

Watch Traver Connect Find & Schedule CP/WP RO. We go after and tackle: open recalls, active/inactive VINs, declined services, and any other lists.

Increase Revenues

374

Hours of Coverage

3.7

times return on investment (average)

REASON #1

“Turn On” Campaign Manager™

Watch Traver Connect Find & Schedule CP/WP RO. We go after and tackle: open recalls, active/inactive VINs, declined services, and any other lists.

Increase Revenues

374

Hours of Coverage

3.7

times return on investment (average)

Process

REASON #2

Our Contact Process

From beginning to end, we have you covered. Take you Dealership’s campaigns  to the next level. Ensure that customers are being followed up, that the lanes are loaded, and recalls are retrieved.

REASON #2

Our Contact Process

From beginning to end, we have you covered. Take you Dealership’s campaigns  to the next level. Ensure that customers are being followed up, that the lanes are loaded, and recalls are retrieved.

Process

REASON #3

Minimize status calls and maximize customer experience by tracking key performance indicators.

Minimize status calls and maximize customer experience by tracking key performance indicators. Traver Connect’s  dashboard gives Dealerships the ability to track zip codes, customer type, pre-selling, warranty vs. CP, and more. 

Traver Connect Up Sells For You

REASON #3

Track Data

Minimize status calls and maximize customer experience by tracking key performance indicators. Traver Connect’s  dashboard gives Dealerships the ability to track zip codes, customer type, pre-selling, warranty vs. CP, and more. 

Traver Connect Up Sells For You

SERVICE SCHEDULER OPTIONS

Traver Connect seamlessly connects to any Dealership’s system so all your customer data comes together.

We’re not perfect-but we’re working on perfection. 2017 confirmed scheduling errors were 1% of our total calls handled. Think about that with more calls captured and a higher show rate. In the first year alone we can add an extra month’s worth of RO’s to the average dealership. 

SERVICE SCHEDULER OPTIONS

We seamlessly connect.

We’re not perfect-but we’re working on perfection. 2017 confirmed scheduling errors were 1% of our total calls handled. Think about that with more calls captured and a higher show rate. In the first year alone we can add an extra month’s worth of RO’s to the average dealership.

Schedule Appointments, only pay for closed ROs

The Traver Connect team is capable of handling all types of calls, loading your lanes, increasing revenue and customer satisfaction. 

Start today… join the hundreds of Dealerships who believe in Traver Connect.