Traver Connect | Our Story
Traver Connect provides Service BDC Solutions, designed for nearly every OEM brand to support and help Dealers by #CatchTheCall, #LoadTheShop, and #RemedyTheRecall
Traver Connect, service BDC, Service BDC Solution, Catch the Call, Load the Shop, Backstop Assist Service BDC, Resque Service BDC, Answer All Service Calls, Free up service advisors, increase ROs service, OEM Branded Emails & Appointment Setting for Service Visits. Recalls. CSI. SOP, Outbound Calls & Emails Program. Robust Retention Process. Automated Tracking, BDC Support for Peak Hours & Missed Calls to Reduce Hold Times & FreeUp Advisors, Make Outbound Calls & Send OEM Branded Emails, Follow up on Service Visits, BDC Support for Peak Hours, missed calls to reduce hold times and free up service advisors
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About Traver Connect

Traver Connect is striving to be the #1 Service BDC solution for Dealers.  Our mission is to help you create a customer experience that keeps your customers coming back time after time after time-until it’s time to buy the next vehicle.

We’ve designed Traver Connect to allow any type of Dealership to plug-in and transform into the modern day Dealership that is customer focused.

Our history.

Our history is rich in BDC.  Our Founder is John Traver who built and created the original Sales BDC for the automobile industry in 1991.

John Traver will be the first one to tell you that there is very little in common between the two BDC disciplines.  So that’s why he has brought together a team that delivers Traver Connect – providing you with a complete suite of tools and services that enable you to connect with your customers-In hopes of servicing them until they buy their next vehicle from your dealership.

We are headquartered in the telecom corridor of Richardson | Texas. Our facility is over 60,000 s.f. with state of the art technology and over 450 seats to boost Dealerships into the new era service-led business.


Our leadership team is loaded with automotive experience.  We check our egos at the door.  We ask the right questions and we seek to be a little better each and every day.  Nothing stands still here-except our commitment to your mission-to find and keep your customers in the drive.

If you’re looking for the perfect company-keep looking-we’re not perfect.  But we are passionate, and we are trailblazers-not copycats.  We want to understand what you want to accomplish-and then we will help you get there-whatever it takes.


Our headquarters.

2703 Telecom Pkwy #140

Richardson, TX 75082

(855) 891-0010