Our Blog, Videos & Media Mentions

Insights on Sales and Service BDCs plus Traver Connect in the news

Read our blogs and watch our latest videos for a glimpse of the expertise that we deliver to automobile dealerships nationwide.

The New BDC Metrics

New and used car sales typically get all the attention of a dealership, but the service department plays a critical role as well. The Fixed ...

Looking Back on the BDC

What comes to mind when you about the origins of the BDC? Join us for a look back at the BDC over the years! Our founder, John Traver, innov...

How Traver Connect Drives Innovations to Your Customers

Innovation and technology have been moving toward anything and everything touchless, even before everyone was stuck at home. From travel, pa...

It is still a numbers game blog

It is still a numbers game

One thing most of us have in common is the sage advice we were given when we first started in the automotive industry: “This business is a...

The Service Drive Is Heating Back Up

By Rob Canales - VP of Product Development and Marketing COVID-19 has certainly impacted our business, however folks are more and more qu...

Retention is a Matter of Trust

By Kristin Honderick, Account Manager, Traver Connect A single customer experience can influence your business up or down dramatically th...

The “Evidence” is Overwhelming: A Simple Retention Roadmap

By John Traver, CEO, Traver Connect It’s a word that is tossed around often and much, but “retention” is still “THE word”. How...

Here Are 5 Ways to Ensure Maximum Success for Your Service BDCs

  Let us start with this famous Thomas Edison quote: “Opportunity is missed by most people because it is dressed in overalls and l...

The Customer

Without a doubt, the modern Dealership needs to adapt to the tech-savvy customer who is digitally connected. These same customers rely on wo...