Our Blog, Videos & Media Mentions

Insights on Sales and Service BDCs plus Traver Connect in the news

Read our blogs and watch our latest videos for a glimpse of the expertise that we deliver to automobile dealerships nationwide.

4 Questions To Ask Before You Build Your Service BDC

By John Traver, CEO, Traver Connect It was Jim Rohn who once said “Neglect starts out as an infection and then becomes a disease.” N...

Retention is a Matter of Trust

By Kristin Honderick, Account Manager, Traver Connect A single customer experience can influence your business up or down dramatically th...

Strategic Plan for Successful BDC Staffing

By Karen Rust, Accounts Director Traver Connect Staffing your BDC requires a strategic plan to be successful.  When you begin to recru...

The “Evidence” is Overwhelming: A Simple Retention Roadmap

By John Traver, CEO, Traver Connect It’s a word that is tossed around often and much, but “retention” is still “THE word”. How...

Here Are 5 Ways to Ensure Maximum Success for Your Service BDCs

  Let us start with this famous Thomas Edison quote: “Opportunity is missed by most people because it is dressed in overalls and l...

The Customer

Without a doubt, the modern Dealership needs to adapt to the tech-savvy customer who is digitally connected. These same customers rely on wo...