About Traver Connect

Strong Leadership | Excellent Service | Expert Staff

Our Story

Founder and CEO John Traver invented the original Business Development Center for the automobile industry in 1991. Most recently, he created Traver Connect, which offers a complete suite of solutions for automobile dealerships to convert BDC leads into sales and to maximize service-lane opportunities. Our staff of experienced experts is able to provide professional training, both online and on-site, observing social distancing and safety measures. Traver Connect also developed proprietary software to enhance BDC sales, and we are ready to guide dealerships with well-executed best practices designed to grow customers consistently and profitably. In short, Traver Connect covers an entire dealership to maximize revenue.


Leadership Team

Meet the experts and trailblazers behind Traver Connect.


John Traver Headshot

John Traver

John has owned and operated his own companies for the past 28 years including selling his last firm to Automatic Data Processing (ADP), a Fo...

Bob Gower

Bob Gower has spent 36 years in Automotive with more than fifteen of those in retail automotive. Starting at the bottom is not uncommon to h...

Byron Youngblood

Byron is an action-oriented leader with a strong track record of performance in the engineering business. Utilize keen analysis, insights an...

Hesham Tabbach

Hesham has been leading technology teams in Contact Center/Business Development companies for the last 23 years, after graduating with a B.S...

Rob Canales

Rob has over 20 years of experience in the automotive industry, including Product Development, Program Management, CRM, Digital Marketing, o...

Schedule your BDC evaluation today!

Includes a complimentary analysis of your Sales and/or Service BDC

We know if you take a few minutes to join us for an assessment of your Sales or Service BDC, or both, you will find value in the conversation. With just a few metrics, we can show you how we can help optimize your BDC numbers.

Schedule Now

Our Blog, Videos & Media Mentions

Insights on Sales and Service BDCs plus Traver Connect in the news

Read our blogs and watch our latest videos for a glimpse of the expertise that we deliver to automobile dealerships nationwide.

Photos from our VIP Event

Photos from our VIP Event

Thank You to all of our very special guests who made it out to our VIP event at CUT by Wolfgang Puck. It was such a amazing evening, with gr...

Building Customer Trust

Building Customer Trust

How To Build Trust With Customers It’s a common misconception that a customer’s number one priority in buying a car is price. We’ve...

What Retention Looks Like Today and in the Future for Automotive Dealers

What Retention Looks Like Today and in the Future for Automotive Dealers

Traver Connect VP of Customer Retention and Engagement, Paul Croshaw, gives his thoughts on what retention looks like for automotive dealers...

Connect with us

Let's sit down together and discuss your current Sales and/or Service BDC program.

Come prepared with your current metrics, number of calls, sales appointments and service appointments, so we can access where and when we can compliment your current BDC process. Don’t have any metrics? We know we can provide even more value by helping your dealership start to capture and measure all things BDC.