Ready to see how Traver Connect can impact your PASE requirements this year?

General Motors PASE requirements are out for 2023 and we’d like to show you how to put those CSI and retention numbers into action.

After close work with the General Motors team, Traver Connect has identified the four key areas dealers will be graded on this year. They are:

•       Failed Call Rate –The overall quality of call handling

•       DMN Close Rate – How many leads converted into appointments, increasing show rate

•       First Service Visit – How well the sales to service handoff process is executed

•       Retention – Is the dealership increasing customer loyalty through transparency

Use the form on this page to schedule a review and find out where your store ranks.

Get Started on GM PASE Requirements Consultation
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