Traver Connect | WE'RE THE ANSWER
Traver Connect provides Service BDC Solutions, designed for nearly every OEM brand to support and help Dealers by
#CatchTheCall, #LoadTheShop, and #RemedyTheRecall
Traver Connect, service BDC, Service BDC Solution, Catch the Call, Load the Shop, Backstop Assist Service BDC, Resque Service BDC, Answer All Service Calls, Free up service advisors, increase ROs service, OEM Branded Emails & Appointment Setting for Service Visits. Recalls. CSI. SOP, Outbound Calls & Emails Program. Robust Retention Process. Automated Tracking, BDC Support for Peak Hours & Missed Calls to Reduce Hold Times & FreeUp Advisors, Make Outbound Calls & Send OEM Branded Emails, Follow up on Service Visits, BDC Support for Peak Hours, missed calls to reduce hold times and free up service advisors
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Our mission is to transform the Customer
Experience (CX) in Dealerships by catching every
call, professionally setting appointments,
and increasing customer satisfaction.
assist the overburdened service department staff, and drive fixed operations revenue.
Our mission is to transform the Customer Experience (CX) for dealership customers,
Routine calls are overwhelming your service department.
Providing Service BDC Solutions
Providing Service BDC Solutions
Designed for all OEM brands to support and help Dealers:
#CatchTheCalls, #LoadTheShop, and #RemedyTheRecalls
CALLS
Full coverage or backstop assist, we help book appointments and sell services
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CAMPAIGNS
We provide outbound activity to maximize opportunities and drive more revenue for Dealers
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TOOLS
Utilize technology solutions such as: SMS texting, reputation management, mobile pay, and more
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See why Dealerships are using Traver Connect
For Dealers who need the phones answered and shop loaded.
Backstop Assist™ is for dealerships that need help catching the calls on hold or the ones that will be missed during peak times.
AllCovered™ is for the dealership who knows they can’t answer calls and sell in the drive effectively. AllCovered™ enables you to free up your advisors to sell and service customers.
Learn MorePricing
For Dealers who need the phones answered and shop loaded.
Backstop Assist™ is for dealerships that need help catching the calls on hold or the ones that will be missed during peak times.
AllCovered™ is for the dealership who knows they can’t answer calls and sell in the drive effectively. AllCovered™ enables you to free up your advisors to sell and service customers.
Learn MorePricing
Don’t miss out on opportunities that could increase revenue.
Once the inbound calls have been tended to, it’s time to fill the open spots in the schedule with new appointment business. Traver Connect provides outbound campaign solutions that create new appointment business for the Dealer.
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Don’t miss out on opportunities that could increase revenue.
Once the inbound calls have been tended to, it’s time to fill the open spots in the schedule with new appointment business. Traver Connect provides outbound campaign solutions that create new appointment business for the Dealer.
Learn MorePricing
Customizable solutions for Dealerships to increase service retention, reputation, and revenue.
We turn customer experience into revenue by pulling previous service appointments and reaching out to your customers via email or sms text to survey their experience.
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Grow your Dealership by growing the people in it.
We provide several unique channels of education to multiple stakeholders including Dealers, General Managers, Service Directors, Advisors, BDM’s and BDC Agents. Education and learning is offered via online and in-person at Traver Connect headquarters or the Dealer’s location.
Learn MorePricing
Grow your Dealership by growing the people in it.
We provide several unique channels of education to multiple stakeholders including Dealers, General Managers, Service Directors, Advisors, BDM’s and BDC Agents. Education and learning is offered via online and in-person at Traver Connect headquarters or the Dealer’s location.
Learn MoreView Pricing
Traver Connect seamlessly connects to your Dealer Management System
By connecting to your DMS, we bring your customer data together.
Time Is Valuable
"Traver Connect has given us more time, something we can't buy, our customers are happy, so we are happy."
Chevrolet
The Best Solution
"If you don't have Traver Connect today, you are at a disadvantage."
KIA
Increased Revenue
"Traver Connect's Tools have given my advisors more time to spend with customers, it has increased our CSI in several different areas, as well as our gross profit."
Toyota
Highly Professional
"The Team at Traver Connect was 100% committed on day one of signing up."
BMW
Customer Service
"With Traver Connect, our team has more time to focus on customers in-store."
Nissan
Campaigns
"With Traver Connect's Campaigns, we are able to fully load the lanes and schedule more appointments."
Lexus
Approved CDK partner
By connecting to your DMS, we bring your customer data together.
“… every time I called the phone was answered by a professional sounding attendant, that not only set my appointment but also offered me the dealership’s services based on my needs and the miles on my vehicle. I was up sold services, my needs were met, my questions were answered, and I felt a warm and fuzzy feeling because it was such a prompt service.”
Fixed Operations Director, KIA
See why Dealerships love Traver Connect
From West Coast to East Coast, and everywhere in between, Dealerships count on Traver Connect for calls, campaigns, and tools.
Start Today 855-891-0010
