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Traver Connect | WE'RE THE ANSWER
Traver Connect provides Service BDC Solutions, designed for nearly every OEM brand to support and help Dealers by #CatchTheCall, #LoadTheShop, and #RemedyTheRecall
Traver Connect, service BDC, Service BDC Solution, Catch the Call, Load the Shop, Backstop Assist Service BDC, Resque Service BDC, Answer All Service Calls, Free up service advisors, increase ROs service, OEM Branded Emails & Appointment Setting for Service Visits. Recalls. CSI. SOP, Outbound Calls & Emails Program. Robust Retention Process. Automated Tracking, BDC Support for Peak Hours & Missed Calls to Reduce Hold Times & FreeUp Advisors, Make Outbound Calls & Send OEM Branded Emails, Follow up on Service Visits, BDC Support for Peak Hours, missed calls to reduce hold times and free up service advisors
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RETENTION BEGINS WITH A CALL

Schedule Demo

Providing Service BDC Solutions

Designed for nearly every OEM brand to support and help Dealers:
#CatchTheCalls, #LoadTheShop, and #RemedyTheRecalls

 
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Let us help you pick the right plan.

CALLS

Full coverage or backstop – Your appointment calls are in good hands. We don’t just take messages, we sell your customers the products and services they need. We turn your problem into profits.

CAMPAIGNS

We handle outbound activity for inactive customers, S.O.P. calls, surveys, and more. The team focuses on opportunities and increasing revenue for Dealerships. Utilizing surveys and feedback tools will help engage more customers.

TOOLS

Dealerships can now track real-time data and aggregate the information to make better decisions and increase revenue. SMS texting, reputation builder, and mobile pay are a few of the most popular tools used.

EDUCATION

Grow your people! We go above and beyond to ensure success at your dealership. Regardless of the challenges you face today, we are here to support you and assist. From the service lane to the advisor’s desk.

See why Dealerships are using Traver Connect.

CALL PACKAGES

For Dealers who need the phones answered and shop loaded.

Backstop Assist™ is for dealerships that need help catching the calls on hold or the ones that will be missed during peak times.

 

AllCovered™ is for the dealership who knows they can’t answer calls and sell in the drive effectively. AllCovered™ enables you to free up your advisors to sell and service customers.

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CALL PACKAGES

For Dealers who need the phones answered and shop loaded.

Backstop Assist™ is for dealerships that need help catching the calls on hold or the ones that will be missed during peak times.

 

AllCovered™ is for the dealership who knows they can’t answer calls and sell in the drive effectively. AllCovered™ enables you to free up your advisors to sell and service customers.

Calls Answered0%
Caller Satisfaction0%
Customer Retention0%

CAMPAIGNS

Don’t miss out on opportunities that could increase revenue. 

Once the inbound calls have been tended to, it’s time to fill the open spots in the schedule with new appointment business. Traver Connect provides outbound campaign solutions that create new appointment business for the Dealer.

CAMPAIGNS

Don’t miss out on opportunities that could increase revenue. 

Once the inbound calls have been tended to, it’s time to fill the open spots in the schedule with new appointment business. Traver Connect provides outbound campaign solutions that create new appointment business for the Dealer.

TOOLS

Customizable solutions for Dealerships to increase service retention, reputation, and revenue.

We turn customer experience into revenue by pulling previous service appointments and reaching out to your customers via email or sms text to survey their experience.

TOOLS

Customizable solutions for Dealerships to increase service retention, reputation, and revenue.

We turn customer experience into revenue by pulling previous service appointments and reaching out to your customers via email or sms text to survey their experience.

EDUCATION

Grow your Dealership by growing the people in it.

We provide several unique channels of education to multiple stakeholders including Dealers, General Managers, Service Directors, Advisors, BDM’s and BDC Agents. Education and learning is offered via online and in-person at Traver Connect headquarters or the Dealer’s location.

EDUCATION

Grow your Dealership by growing the people in it.

We provide several unique channels of education to multiple stakeholders including Dealers, General Managers, Service Directors, Advisors, BDM’s and BDC Agents. Education and learning is offered via online and in-person at Traver Connect headquarters or the Dealer’s location.

Learn more about our process. Download our whitepapers.

INTEGRATIONS

Traver Connect seamlessly connects to any Dealership’s system so all your customer data comes together.

  • Time Is Valuable

    "Traver Connect has given us more time, something we can't buy, our customers are happy, so we are happy."

    Chevrolet

  • The Best Solution

    "If you don't have Traver Connect today, you are at a disadvantage."

    KIA

  • Increased Revenue

    "Traver Connect's Tools have given my advisors more time to spend with customers, it has increased our CSI in several different areas, as well as our gross profit."

    Toyota

  • Highly Professional

    "The Team at Traver Connect was 100% committed on day one of signing up."

    BMW

  • Customer Service

    "With Traver Connect, our team has more time to focus on customers in-store."

    Nissan

  • Campaigns

    "With Traver Connect's Campaigns, we are able to fully load the lanes and schedule more appointments."

    Lexus

INTEGRATIONS

Traver Connect seamlessly connects to any Dealership’s system so all your customer data comes together.

“… every time I called the phone was answered by a professional sounding attendant, that not only set my appointment but also offered me the dealership’s services based on my needs and the miles on my vehicle. I was up sold services, my needs were met, my questions were answered, and I felt a warm and fuzzy feeling because it was such a prompt service.”

Fixed Operations Director, KIA

WE ARE GROWING

Join the Traver Connect team.

Traver Connect is the number #1 BDC solution for Dealerships. Our mission is to transform Dealerships into businesses that catch every call, increase customer satisfaction and retention. We’ve designed Traver Connect to allow any type of Dealership to plug-in and transform into the modern day Dealership that is customer focused.

WE ARE GROWING

Join the Traver Connect team.

Traver Connect is the number #1 BDC solution for Dealerships. Our mission is to transform Dealerships into businesses that catch every call, increase customer satisfaction and retention. We’ve designed Traver Connect to allow any type of Dealership to plug-in and transform into the modern day Dealership that is customer focused.

See why Dealerships love Traver Connect

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From West Coast to East Coast, and everywhere in between, Dealerships count on Traver Connect for calls, campaigns, tools, and education.