Bob Gower – Thoughts on the Orlando Service and Parts Conference

We had the best time connecting and learning with everyone at the Orlando Service and Parts conference.

In John’s session on Employee and Customer Engagement and Retention, as well as his panel, he spoke about customer needs evolving and what new solutions dealerships can offer for growth. I’d be honored to share how our ALL THINGS BDC ™ solutions can simplify your day with our solutions for staffing, predictable processes, and enabling your technology for measurable results.

Key Opportunities: How do we get started and do we have the people, process, or time to execute these well?

    •  Game Changers with High Tech/ High Touch 
    •  New SERVICE Retention Strategies 
    •  DEALERSHIP Revenue Growth 
    •  Alternative TRANSPORTATION pick-up & mobile service 
    •  New BDC Tools; Telematics; AI 
    •  Customer FEEDBACK 

If these are overly complicated, or just not attainable, please reach out. For us, BDC isn’t a department, it is the lifeblood of your dealership. Let us show you how we put “All Things BDC ™” into action every day.