Read our blogs and watch our latest videos for a glimpse of the expertise that we deliver to automobile dealerships nationwide.
Laurie Halter / November 17, 2022
By: John Traver One of America’s founding fathers, Benjamin Franklin, coined the phrase: “Time is money”, back in 1748. Today, in 20...
Laurie Halter / October 17, 2022
By: Bob Gower In the majority of Business Development Centers (BDC) we work with the main measure of agent success usually comes down to ...
Laurie Halter / September 23, 2022
By: John Traver I just got back from a successful Business Bourbon and Cigars conference in Louisville, Kentucky put on by Scott Joseph, ...
Laurie Halter / August 15, 2022
Source: Automotive NewsEven after 37 years in the automotive business, John Traver still gets excited about the day-to-day wins for his Busi...
We’ve been having a lot of discussions with manufacturers and dealerships lately and one thing that is becoming crystal clear is retention...
Liz VanSchoyck / May 25, 2022
New and used car sales typically get all the attention of a dealership, but the service department plays a critical role as well. The Fixed ...
Liz VanSchoyck / April 22, 2022
What comes to mind when you about the origins of the BDC? Join us for a look back at the BDC over the years! Our founder, John Traver, innov...
Liz VanSchoyck / March 14, 2022
As the work environment that we know becomes increasingly virtual and remote, it’s important to have tools in place to help effectively ma...
Customer Experience Expert / February 15, 2022
Setting staff up for success is the first piece to creating and implementing a strategic call campaign. Tailored communications with custome...