By Rob Canales – VP of Product Development and Marketing COVID-19 has certainly impacted our business, however folks are more and more quickly returning to their “normal” way of life. This includes being more amenable to venturing out, and servicing … Read More
BDC Strategy
5 Common Reasons Why Service BDCs Fail
Lack of Service Management and Advisor Buy-in. Often top level leadership will make a decision to hire an outside Service BDC or create an internal one, because the assumption here is that advisors will be better off building a one … Read More
Service BDC 2.0… Developing “Customers for Life” with Outbound Programs!
“Catching the call” is the primary objective for Service BDCs. It’s the main reason they are launched, first and foremost, in the minds of service managers and GMs alike. That’s still valid, however, there’s another priority that is just as … Read More