Our Blog, Videos & Media Mentions

Insights on Sales and Service BDCs plus Traver Connect in the news

Read our blogs and watch our latest videos for a glimpse of the expertise that we deliver to automobile dealerships nationwide.

Are you giving your customers the experience they want?

By: John Traver One of America’s founding fathers, Benjamin Franklin, coined the phrase: “Time is money”, back in 1748. Today, in 20...

Connect with 4x More Live Conversations

By: Bob Gower In the majority of Business Development Centers (BDC) we work with the main measure of agent success usually comes down to ...

I Brought Back More than Cigars from the Business Bourbon and Cigars Event in Kentucky!

By: John Traver I just got back from a successful Business Bourbon and Cigars conference in Louisville, Kentucky put on by Scott Joseph, ...

Traver Connect CEO John Traver is charting the evolving BDC experience to make sure retailers stay ahead of customer expectations

Traver Connect CEO John Traver is charting the evolving BDC experience to make sure retailers stay ahead of customer expectations.

Source: Automotive NewsEven after 37 years in the automotive business, John Traver still gets excited about the day-to-day wins for his Busi...

Grow Your Business With Lessons From Warren Buffet, Jeff Bezos and Other Top CEOs

In my search for insights into running a business, I read published letters to shareholders by such icons of success as Warren Buffet and Je...

The New BDC Metrics

New and used car sales typically get all the attention of a dealership, but the service department plays a critical role as well. The Fixed ...

Outbound: start with the data

Strategy and Service: Making Every Call Campaign Count 

Setting staff up for success is the first piece to creating and implementing a strategic call campaign. Tailored communications with custome...

Jan Blog

Are hold times holding up your revenue?

It’s the busiest time of the year for your dealership. Owners scheduling routine tune-ups and customers looking to upgrade their vehicle f...

December Blog

Technology that a dealership in-depth reporting on their BDC team

Managing sales, unique promotions, and incoming calls can be overwhelming. That’s why Traver Connect created a proprietary program, Servic...