Our Blog, Videos & Media Mentions

Insights on Sales and Service BDCs plus Traver Connect in the news

Read our blogs and watch our latest videos for a glimpse of the expertise that we deliver to automobile dealerships nationwide.

TC Blog for August

How Traver Connect Creates Meaningful Connection To Boost Revenue

Bottom Line: Maximizing communication retains customers. But with busy schedules and low inventory, dealerships don’t have the time and re...

It is still a numbers game blog

It is still a numbers game

One thing most of us have in common is the sage advice we were given when we first started in the automotive industry: “This business is a...

The Service Drive Is Heating Back Up

By Rob Canales - VP of Product Development and Marketing COVID-19 has certainly impacted our business, however folks are more and more qu...

Service BDC 2.0… Developing “Customers for Life” with Outbound Programs!

  "Catching the call" is the primary objective for Service BDCs. It's the main reason they are launched, first and foremost, i...

5 Parts of an Outsourced Service BDC Difficult to Replicate In-Dealership

Blog Article posted in ADM. By Rob Canales, VP of Product Development, Traver Connect When it comes to the Customer Experience (CX) deliver...

4 Questions To Ask Before You Build Your Service BDC

By John Traver, CEO, Traver Connect It was Jim Rohn who once said “Neglect starts out as an infection and then becomes a disease.” N...

Retention is a Matter of Trust

By Kristin Honderick, Account Manager, Traver Connect A single customer experience can influence your business up or down dramatically th...

The “Evidence” is Overwhelming: A Simple Retention Roadmap

By John Traver, CEO, Traver Connect It’s a word that is tossed around often and much, but “retention” is still “THE word”. How...