Read our blogs and watch our latest videos for a glimpse of the expertise that we deliver to automobile dealerships nationwide.
Laurie Halter / May 25, 2022
New and used car sales typically get all the attention of a dealership, but the service department plays a critical role as well. The Fixed ...
Laurie Halter / April 22, 2022
What comes to mind when you about the origins of the BDC? Join us for a look back at the BDC over the years! Our founder, John Traver, innov...
Customer Experience Expert / July 6, 2021
RICHARDSON, TX – July 6, 2021 – In another industry first, Traver Connect unveils its Service BDC Capsule. This new all-in-one product o...
rcanales / May 3, 2019
Lack of Service Management and Advisor Buy-in. Often top level leadership will make a decision to hire an outside Service BDC or create a...
rcanales / March 6, 2019
"Catching the call" is the primary objective for Service BDCs. It's the main reason they are launched, first and foremost, i...
rcanales / August 29, 2018
By Rob Canales, VP of Product Development, Traver Connect This age-old dilemma persists with one key difference, the recent trend has seen ...
rcanales / July 24, 2018
Blog Article posted in ADM. By Rob Canales, VP of Product Development, Traver Connect When it comes to the Customer Experience (CX) deliver...
rcanales / July 19, 2018
So, your dealership has decided to implement a Service BDC: Congratulations your dealership just started a customer care business unit and t...
rcanales / July 11, 2018
By John Traver, CEO, Traver Connect It was Jim Rohn who once said “Neglect starts out as an infection and then becomes a disease.” N...