Read our blogs and watch our latest videos for a glimpse of the expertise that we deliver to automobile dealerships nationwide.
Laurie Halter / July 6, 2022
In my search for insights into running a business, I read published letters to shareholders by such icons of success as Warren Buffet and Je...
Liz VanSchoyck / May 25, 2022
New and used car sales typically get all the attention of a dealership, but the service department plays a critical role as well. The Fixed ...
Liz VanSchoyck / April 22, 2022
What comes to mind when you about the origins of the BDC? Join us for a look back at the BDC over the years! Our founder, John Traver, innov...
Liz VanSchoyck / March 14, 2022
As the work environment that we know becomes increasingly virtual and remote, it’s important to have tools in place to help effectively ma...
Customer Experience Expert / February 15, 2022
Setting staff up for success is the first piece to creating and implementing a strategic call campaign. Tailored communications with custome...
Customer Experience Expert / January 18, 2022
It’s the busiest time of the year for your dealership. Owners scheduling routine tune-ups and customers looking to upgrade their vehicle f...
Customer Experience Expert / November 23, 2021
Managing sales, unique promotions, and incoming calls can be overwhelming. That’s why Traver Connect created a proprietary program, Servic...
Customer Experience Expert / October 5, 2021
Innovation and technology have been moving toward anything and everything touchless, even before everyone was stuck at home. From travel, pa...
Customer Experience Expert / August 25, 2021
Bottom Line: Maximizing communication retains customers. But with busy schedules and low inventory, dealerships don’t have the time and re...