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Customer Experience Expert / April 20, 2021
Speed matters in almost all aspects of life, but especially in automobile sales. In sales, speed is vital. Did you know that the first deale...
Customer Experience Expert / April 13, 2021
Effectively connects auto dealers with twice as many customers RICHARDSON, TX – Tuesday, April 12, 2021 – Traver Connect is excited t...
rcanales / May 28, 2020
By Rob Canales - VP of Product Development and Marketing COVID-19 has certainly impacted our business, however folks are more and more qu...
rcanales / January 6, 2020
By Rob Canales - VP of Product Development and Marketing Happy New Year! Since many folks are just coming back to the office from the h...
rcanales / May 3, 2019
Lack of Service Management and Advisor Buy-in. Often top level leadership will make a decision to hire an outside Service BDC or create a...
rcanales / March 6, 2019
"Catching the call" is the primary objective for Service BDCs. It's the main reason they are launched, first and foremost, i...
rcanales / August 29, 2018
By Rob Canales, VP of Product Development, Traver Connect This age-old dilemma persists with one key difference, the recent trend has seen ...
rcanales / July 24, 2018
Blog Article posted in ADM. By Rob Canales, VP of Product Development, Traver Connect When it comes to the Customer Experience (CX) deliver...
rcanales / July 19, 2018
So, your dealership has decided to implement a Service BDC: Congratulations your dealership just started a customer care business unit and t...