Our Blog, Videos & Media Mentions

Insights on Sales and Service BDCs plus Traver Connect in the news

Read our blogs and watch our latest videos for a glimpse of the expertise that we deliver to automobile dealerships nationwide.

Speed Matters in Sales BDC

Speed Matters in Sales BDC

Speed matters in almost all aspects of life, but especially in automobile sales. In sales, speed is vital. Did you know that the first deale...

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Introducing Traver Connect Sales BDC

Effectively connects auto dealers with twice as many customers RICHARDSON, TX – Tuesday, April 12, 2021 – Traver Connect is excited t...

The Service Drive Is Heating Back Up

By Rob Canales - VP of Product Development and Marketing COVID-19 has certainly impacted our business, however folks are more and more qu...

New Year – SMART Goal Setting

By Rob Canales - VP of Product Development and Marketing Happy New Year!  Since many folks are just coming back to the office from the h...

5 Common Reasons Why Service BDCs Fail

Lack of Service Management and Advisor Buy-in. Often top level leadership will make a decision to hire an outside Service BDC or create a...

Service BDC 2.0… Developing “Customers for Life” with Outbound Programs!

  "Catching the call" is the primary objective for Service BDCs. It's the main reason they are launched, first and foremost, i...

Is It Cheaper to Build or Buy BDC Services?

By Rob Canales, VP of Product Development, Traver Connect This age-old dilemma persists with one key difference, the recent trend has seen ...

5 Parts of an Outsourced Service BDC Difficult to Replicate In-Dealership

Blog Article posted in ADM. By Rob Canales, VP of Product Development, Traver Connect When it comes to the Customer Experience (CX) deliver...

Service BDC is NOT Business as Usual

So, your dealership has decided to implement a Service BDC: Congratulations your dealership just started a customer care business unit and t...