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rcanales / July 19, 2018
So, your dealership has decided to implement a Service BDC: Congratulations your dealership just started a customer care business unit and t...
rcanales / July 11, 2018
By John Traver, CEO, Traver Connect It was Jim Rohn who once said “Neglect starts out as an infection and then becomes a disease.” N...
rcanales / June 7, 2018
By Karen Rust, Accounts Director Traver Connect Staffing your BDC requires a strategic plan to be successful. When you begin to recru...
rcanales / May 16, 2018
Let us start with this famous Thomas Edison quote: “Opportunity is missed by most people because it is dressed in overalls and l...