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Insights on Sales and Service BDCs plus Traver Connect in the news

Read our blogs and watch our latest videos for a glimpse of the expertise that we deliver to automobile dealerships nationwide.

Is It Cheaper to Build or Buy BDC Services?

By Rob Canales, VP of Product Development, Traver Connect This age-old dilemma persists with one key difference, the recent trend has seen ...

5 Parts of an Outsourced Service BDC Difficult to Replicate In-Dealership

Blog Article posted in ADM. By Rob Canales, VP of Product Development, Traver Connect When it comes to the Customer Experience (CX) deliver...

Service BDC is NOT Business as Usual

So, your dealership has decided to implement a Service BDC: Congratulations your dealership just started a customer care business unit and t...

4 Questions To Ask Before You Build Your Service BDC

By John Traver, CEO, Traver Connect It was Jim Rohn who once said “Neglect starts out as an infection and then becomes a disease.” N...

Strategic Plan for Successful BDC Staffing

By Karen Rust, Accounts Director Traver Connect Staffing your BDC requires a strategic plan to be successful.  When you begin to recru...

Here Are 5 Ways to Ensure Maximum Success for Your Service BDCs

  Let us start with this famous Thomas Edison quote: “Opportunity is missed by most people because it is dressed in overalls and l...