Our Blog, Videos & Media Mentions

Insights on Sales and Service BDCs plus Traver Connect in the news

Read our blogs and watch our latest videos for a glimpse of the expertise that we deliver to automobile dealerships nationwide.

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By: Bob Gower In the majority of Business Development Centers (BDC) we work with the main measure of agent success usually comes down to ...

I Brought Back More than Cigars from the Business Bourbon and Cigars Event in Kentucky!

By: John Traver I just got back from a successful Business Bourbon and Cigars conference in Louisville, Kentucky put on by Scott Joseph, ...

Traver Connect CEO John Traver is charting the evolving BDC experience to make sure retailers stay ahead of customer expectations

Traver Connect CEO John Traver is charting the evolving BDC experience to make sure retailers stay ahead of customer expectations.

Source: Automotive NewsEven after 37 years in the automotive business, John Traver still gets excited about the day-to-day wins for his Busi...

How to Change your BDC from an Appointment Center to a Retention Center

How to Change your BDC from an Appointment Center to a Retention Center

We’ve been having a lot of discussions with manufacturers and dealerships lately and one thing that is becoming crystal clear is retention...

The New BDC Metrics

New and used car sales typically get all the attention of a dealership, but the service department plays a critical role as well. The Fixed ...

Looking Back on the BDC

What comes to mind when you about the origins of the BDC? Join us for a look back at the BDC over the years! Our founder, John Traver, innov...

Track Productivity From Anywhere

As the work environment that we know becomes increasingly virtual and remote, it’s important to have tools in place to help effectively ma...

December Blog

Technology that a dealership in-depth reporting on their BDC team

Managing sales, unique promotions, and incoming calls can be overwhelming. That’s why Traver Connect created a proprietary program, Servic...

How Traver Connect Drives Innovations to Your Customers

Innovation and technology have been moving toward anything and everything touchless, even before everyone was stuck at home. From travel, pa...