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Customer Experience Expert / August 25, 2021
Bottom Line: Maximizing communication retains customers. But with busy schedules and low inventory, dealerships don’t have the time and re...
Customer Experience Expert / July 22, 2021
We’ve all been there. Trying to fall asleep and not looking at the clock, thinking about the things you need to get done tomorrow. And ...
Customer Experience Expert / April 13, 2021
Effectively connects auto dealers with twice as many customers RICHARDSON, TX – Tuesday, April 12, 2021 – Traver Connect is excited t...
rcanales / May 28, 2020
By Rob Canales - VP of Product Development and Marketing COVID-19 has certainly impacted our business, however folks are more and more qu...
rcanales / March 6, 2019
"Catching the call" is the primary objective for Service BDCs. It's the main reason they are launched, first and foremost, i...
rcanales / August 29, 2018
By Rob Canales, VP of Product Development, Traver Connect This age-old dilemma persists with one key difference, the recent trend has seen ...
rcanales / July 24, 2018
Blog Article posted in ADM. By Rob Canales, VP of Product Development, Traver Connect When it comes to the Customer Experience (CX) deliver...
rcanales / July 19, 2018
So, your dealership has decided to implement a Service BDC: Congratulations your dealership just started a customer care business unit and t...
rcanales / June 29, 2018
By Kristin Honderick, Account Manager, Traver Connect A single customer experience can influence your business up or down dramatically th...