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Laurie Halter / December 19, 2022
By: John TraverAs you may all know, next year's NADA Show (January 26-29) is in our own backyard! We know Dallas like we know BDC...Pretty d...
Laurie Halter / November 17, 2022
By: John Traver One of America’s founding fathers, Benjamin Franklin, coined the phrase: “Time is money”, back in 1748. Today, in 20...
Laurie Halter / October 17, 2022
By: Bob Gower In the majority of Business Development Centers (BDC) we work with the main measure of agent success usually comes down to ...
Laurie Halter / September 23, 2022
By: John Traver I just got back from a successful Business Bourbon and Cigars conference in Louisville, Kentucky put on by Scott Joseph, ...
Laurie Halter / August 15, 2022
Source: Automotive NewsEven after 37 years in the automotive business, John Traver still gets excited about the day-to-day wins for his Busi...
We’ve been having a lot of discussions with manufacturers and dealerships lately and one thing that is becoming crystal clear is retention...
Laurie Halter / July 6, 2022
In my search for insights into running a business, I read published letters to shareholders by such icons of success as Warren Buffet and Je...
Customer Experience Expert / February 15, 2022
Setting staff up for success is the first piece to creating and implementing a strategic call campaign. Tailored communications with custome...
Customer Experience Expert / August 25, 2021
Bottom Line: Maximizing communication retains customers. But with busy schedules and low inventory, dealerships don’t have the time and re...