Strategy and Service: Making Every Call Campaign Count 

Setting staff up for success is the first piece to creating and implementing a strategic call campaign. Tailored communications with customers have a proven track record to garner more sales and service appointments.

With decades of experience in the industry and pioneering business development centers for the automotive field, Traver Connect understands the ins-and-outs of the industry better than anyone.

Cutting Through the Clutter

With years of backlogged information, we dive through your DMS data so you don’t have to. Customer contact information and location can only take you so far. Providing tailored scripts based on customers’ needs and experiences helps get people in the door for service and sales.

• Did someone’s warranty expire? Call center staff might need to discuss the added value of sticking with the dealership.
• Is it time to refinance? Let’s chat about opportunities to save money for customers who have a high interest rate.
• New offers and rebates available? Share special offers that tie directly to their automotive needs – rebates, zero percent interest, and more.

Make Every Call Count

Our team has the experience to tailor outbound communications for sales and service, bringing more customers throughout the year. Secret shopper services also provide direct insight into effectiveness of existing call campaigns, helping to tweak campaigns in real-time to be the most successful as possible.

Targeted tools and campaigns make Traver Connect an effective partner for a dealership. We know what works and what doesn’t work and back all marketing plans up with proven data. Schedule your complimentary BDC consultation, click here now!