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Laurie Halter / December 19, 2022
By: John TraverAs you may all know, next year's NADA Show (January 26-29) is in our own backyard! We know Dallas like we know BDC...Pretty d...
Laurie Halter / November 17, 2022
By: John Traver One of America’s founding fathers, Benjamin Franklin, coined the phrase: “Time is money”, back in 1748. Today, in 20...
Laurie Halter / October 17, 2022
By: Bob Gower In the majority of Business Development Centers (BDC) we work with the main measure of agent success usually comes down to ...
Laurie Halter / September 23, 2022
By: John Traver I just got back from a successful Business Bourbon and Cigars conference in Louisville, Kentucky put on by Scott Joseph, ...
Laurie Halter / August 15, 2022
Source: Automotive NewsEven after 37 years in the automotive business, John Traver still gets excited about the day-to-day wins for his Busi...
Laurie Halter / July 6, 2022
In my search for insights into running a business, I read published letters to shareholders by such icons of success as Warren Buffet and Je...
Laurie Halter / May 25, 2022
New and used car sales typically get all the attention of a dealership, but the service department plays a critical role as well. The Fixed ...
Customer Experience Expert / January 18, 2022
It’s the busiest time of the year for your dealership. Owners scheduling routine tune-ups and customers looking to upgrade their vehicle f...
Customer Experience Expert / October 5, 2021
Innovation and technology have been moving toward anything and everything touchless, even before everyone was stuck at home. From travel, pa...