Read our blogs and watch our latest videos for a glimpse of the expertise that we deliver to automobile dealerships nationwide.
Laurie Halter / October 17, 2022
By: Bob Gower In the majority of Business Development Centers (BDC) we work with the main measure of agent success usually comes down to ...
Laurie Halter / September 23, 2022
By: John Traver I just got back from a successful Business Bourbon and Cigars conference in Louisville, Kentucky put on by Scott Joseph, ...
Laurie Halter / August 15, 2022
Source: Automotive NewsEven after 37 years in the automotive business, John Traver still gets excited about the day-to-day wins for his Busi...
Laurie Halter / July 6, 2022
In my search for insights into running a business, I read published letters to shareholders by such icons of success as Warren Buffet and Je...
Laurie Halter / May 25, 2022
New and used car sales typically get all the attention of a dealership, but the service department plays a critical role as well. The Fixed ...
Customer Experience Expert / February 15, 2022
Setting staff up for success is the first piece to creating and implementing a strategic call campaign. Tailored communications with custome...
Customer Experience Expert / January 18, 2022
It’s the busiest time of the year for your dealership. Owners scheduling routine tune-ups and customers looking to upgrade their vehicle f...
Customer Experience Expert / November 23, 2021
Managing sales, unique promotions, and incoming calls can be overwhelming. That’s why Traver Connect created a proprietary program, Servic...
Customer Experience Expert / July 22, 2021
We’ve all been there. Trying to fall asleep and not looking at the clock, thinking about the things you need to get done tomorrow. And ...